Looking among the many homes of our clients, one consistency presents itself. They all seem to appreciate the confluence of functional design, high-end durability, and modern elegance. Scott’s home is no exception. In the cozy shoreline town of East Haven, Connecticut this contemporary craftsman home rests 800′ feet from the water. Just a block from the Long Island Sound standing on Scott’s brand new balcony, even seated, your head rises tall above the eaves of the homes around you, providing an exceptional view of the nearby Atlantic tidal estuary.

High trees of shade surround Scott’s yard with a clean, bright blue pool at it’s center point. Bluestone rock walkways guide your feet to the comfy lounge chairs and other subsections of the yard where guest house, tool shed, and private hot tub await. This level of hidden comfort is impossible to manufacture simply – it takes an eye for quality, an affinity for cleanliness, a dedication to refinement, and a desire to entertain.

Having a deck built off the back 2nd floor office, with steps leading up from the pool, Scott had two options:

“The issue is that there’s a single story back hall/laundry/bathroom area off the left side back of house, and it’s roof line makes it impossible to do a straight deck across the whole 20′ width of the house. So we’re looking at two options:

A) 7.5′ wide x 6′ deep (3 sides of railing are 6×7.5×6) The eave along right side of house would need to be cut back to be inline with back of house. That frees up the whole right fascia for the end railing post. On the left side I think we’ll cut the 1st floor roof eave back from 12″ to 6″ to maximize deck size and have room for end post. 

B) Same 7.5′ x 6′ deck as above, except maybe go 7’x6′ to avoid having to cut the 1st floor eave back 6″, PLUS 3 or 4 steps up to a second 12’x6′ deck that sits over the 1st floor roof. The nice thing about this, besides larger size, is that the left side overlooks the in-ground pool, making the whole deck tie in better to my back yard.”

Scott Also Mentioned Some Special Products He Uses:

-“There’s recessed lighting in the Trex Pebble Grey decking that provides nice accent against the Certainteed Cedar Impressions shingles and the 5 steps from upper to lower deck.

-Also having white vinyl siding replaced with Mastic Cedar Discovery Perfection Shingle Triple 5″ in English Wedgewood color (exclusive grey blue slate w/ white trim).

-Also replacing front porch steps with bluestone and looking to replace the railing there, may go for square railing instead of round.

-The dog seen in a couple shots is Libby. :)”

Searching through our stories, there are so many of our customers whom take on and complete the railing install by themselves. And there is one thing we take very seriously at Inline Design. We want our customers to know we are here for them every step of the way. We’ve an entire team of professionals whom work together closely to ensure you have the right answers when you need them, even in the middle of an installation without professional help. From Leadership, to Sales, to Engineering, Packaging, Production, Accounting, and our CAD department – we’re all here for you!

Let us take you through some details of Scott’s order which required immediate attention:

-At the end of September 2018, Scott let us know he received his initial order of 1 pallet and 3 bundles. He had a few questions regarding the install and wanted to confirm some of the parts.

-Our fabulous Simonne soon responded with a confirmation of all parts received being correct and what was necessary for install. We take pictures of your order before it leaves, this enables us to add one more step of due diligence in case issues or questions arise. No one likes being in the middle of a project and not having exactly what they need. We won’t leave you hanging.

-Scott came back letting us know he was ready to start the project.

-We responded letting him know we’re ready by phone or email if he has more questions.

-Over the next year we stayed with Scott every step of the way as he completed the install for the new deck and cable railing system. “The balcony was professionally installed, but the cable railing was installed by the homeowner.” 

-A bit of installation advice, a few replacements parts, and even another order placed. At the end of it all Scott said to us: 

“You and Inline Design are fantastic to work with, and your products are A1 top notch! Everyone whose seen the balcony railing has nothing but praise for the design, heavy duty materials and quality of workmanship.”

Well Scott… we’re getting a little teary-eyed here. With such a fine home perched upon a hill overlooking the ocean, we’re just happy to be some small part of the comfort you’ve made there.

Thank you for your business! We look forward to serving you again anytime.